• After submitting the trade-in form, our team will review the details and promptly email you with our offer. Please ensure to check your email, including the spam folder, to find our offer.

• If you’re satisfied with the offer, simply accept it by following the instructions provided in the email. This will initiate the next steps of the trade-in process.

• Pack the accepted clubs securely in a box. We’ll provide you with our shipping address. You are responsible for shipping costs, so choose a reliable carrier and send the package to the provided address.

• Upon receiving your clubs, our team will inspect them thoroughly to ensure they match the details you submitted in Step 1. This step ensures accuracy and fairness in the trade-in process.

Once the inspection is successful, you’ll have the option to choose your preferred payment method:

• PayPal: Receive payment directly to your PayPal account.
• Interac E-Transfer (for Canadian customers): Convenient electronic funds transfer.
• Store Credit: Opt for a discount code equivalent to the amount owed, applicable for future purchases.

• Expect your payment promptly after selecting your preferred method. We strive to process payments efficiently to ensure a seamless experience for our customers.

• With your payment received, explore our store to find exciting new golf equipment. Apply any store credit during the checkout process for additional savings.

Please note that if the received clubs do not match the details submitted in Step 1, we reserve the right to:

• Adjusted Trade-In Value: Adjust the trade-in value to reflect the accurate condition and specifications.
• Return at Your Expense: Offer to return the clubs to you at your expense.