Returns & Satisfaction Guarantee

At Back Nine Bargains, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer the following return options.

14-Day Refund Policy

Eligible items may be returned within 14 days of delivery for a refund to your original payment method.

To qualify:

• Return shipping is the responsibility of the customer.
• Original shipping charges paid at checkout are non-refundable.
• Items must be returned in accordance with the condition requirements below.

Once your return is received and inspected, your refund will be processed to your original payment method.

60-Day Satisfaction Guarantee

If you're outside the 14-day refund window but within 60 days of delivery, eligible items may be returned for store credit.

This gives you additional time to ensure you're happy with your purchase.

To qualify:

• Return shipping is the responsibility of the customer.
• Original shipping charges paid at checkout are non-refundable.
• Store credit will be issued after the returned item has been received and inspected.
• Items must be returned in accordance with the condition requirements below.

Return Condition Requirements

Used Golf Clubs

Used golf clubs may be tested and lightly used during your ownership. However, they must be returned in substantially the same condition as they were received, with no new damage or excessive wear beyond normal testing.

Any headcovers, adjustment tools, or accessories originally included with the club must also be returned.

Accessories

Accessories, including grips, towels, headcovers, bags, and other new merchandise, must be unused, unopened, and returned in their original packaging.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.

How to Start a Return

To initiate a return, please contact us at info@backninebargains.com with your order number and the item(s) you'd like to return. We'll provide return instructions and the appropriate return address.